Expo 2025 Osaka, Kansai, JapanAdmission Tickets Information

Please be assured that the information you enter during registration for an ExpoID will be handled appropriately in accordance with our Association’s Privacy Policy.

Even if you do not register for an ExpoID, you can visit the Expo site by purchasing an admission ticket from a travel agent.

Benefits of registering for an ExpoID

If you register your ExpoID, you will be able to change the date and time of your visit or apply for a pavilion booking by yourself.

We also plan to offer various services that you can use at the Expo site when you visit, so please consider registering for an ExpoID.

For biometric authentication, passcode authentication, etc., the authentication set up on the device is used, so it is necessary to set the identity verification for each device on the ExpoID registration site.

If you log in with multiple devices, follow the procedure below to set up one-time password authentication.

Devices for which identity verification has already been set

1. (1) Select "Add one-time password authentication" from "Identification Verification Settings" in the ExpoID menu.
2. (2) Download the one-time password authentication application on your smartphone, etc.
3. (3) Start the one-time password authentication application and load the QR code displayed on the one-time password settings page.
4. (4) Enter the six-digit number displayed on the one-time password authentication application into the one-time password settings page and complete the set-up.

New devices

1. (5) After logging in with your ID/PW, you can do identity verification with "One-time Password Authentication" and log in.
2. (6) If you go to "Add Biometrics, Passcode Authentication, etc." even on a new device, you can log in smoothly even on the new device. "

For biometric authentication, passcode authentication, etc., the authentication set up on the device is used, so it is necessary to set up the identity verification for each device at the ExpoID registration site.

When you change your smartphone model, please set up identity verification again by following the procedure below.

New smartphone

1. (1) After logging in with your ID/PW, select "Click here for identity verification settings" on the identity verification screen.
2. (2) Enter your first and last name and other profile information, and select "Reset" to clear the identity verification settings.
3. (3) After logging in with your ID/PW again, you can reset the identity verification.

*If you set up one-time password authentication for logging in with multiple devices in advance, you do not need to reset the identity verification.

1. Companies interested in purchasing more than 100 tickets should contact us at the following address:
   When doing so, please write "[Purchase] Admission Tickets: XXX" (* enter the company name in place of the XXX) as the subject line.

   We will send a reply to your email address within 3 business days to confirm receipt of your email.
   (ex: If it is sent on Friday, December 1, 2023, we will reply by Wednesday, December 6.)

   Sales Promotion Division, Admission Tickets Department, Public Relations and Promotion Bureau, Japan Association for the 2025 World Exposition
   Contact: banpaku-ticket@expo2025.or.jp

2. The application for "Use of Admission Tickets as Prizes" was posted on the official website "What’s New" section on August 31, 2023, so please check for details at the link below.

   (What’s New) Applications for the "Use of Admission Tickets as Prizes" at Expo 2025 Osaka, Kansai, Japan" Started

Commemorative tickets can be made that you can keep as a memento of your visit.

1. Sales Schedule (planned) and Acceptance Method

The acceptance of pre-orders is scheduled to begin on sales websites around spring 2024.

For more information, please visit the online store below.

Website name: Expo 2025 Osaka, Kansai, Japan Commemorative Ticket Online Store
URL：https://pre.expo2025kinen.pia.jp

*The purchase of an admission ticket (electronic ticket) is required to purchase a commemorative ticket.

2. If You Are Considering Purchasing for Your Company or Organization

If you are considering purchasing for a company or organization, we also offer tickets made of paper material about the size of a card, so please contact the office below for details.

Inquiries

2025 EXPO Commemorative Ticket Office for Corporations and Organizations (within JTB Communication Design, Inc.)
Email: 2025kinenken@jtbcom.co.jp

*Applications for companies and organizations will be open from Thursday, November 30, 2023.

If you have obtained your ticket ID from a site other than the official ticket sales website, you can book your own admission date and time and apply for the pavilion booking lottery by doing “Additional Ticket Registration”.

Click here if you have a “ticket ID” (additional ticket registration)

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Register for an ExpoID from the ExpoID registration site.

Log in to the admission ticket purchase site.

Register additional tickets by entering your ticket ID in the "Additional Ticket Registration" section of My Tickets.

Confirm that the ticket that you have registered as an additional ticket appears in My Tickets.

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